Integration & Automation Specialists

We make systems work together

One focus. One expertise. We connect your technology—from enterprise applications and B2B/EDI transactions to cloud infrastructure and zero-trust networks—automate your processes with AI-powered solutions, and provide insight and visibility into your data and operations.

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20+ Years in integration & architecture
500+ Cloud accounts under automation
3 Hyperscalers (AWS · Azure · GCP)
HIPAA Compliant healthcare pipelines
What We Do

Connecting the pieces that drive your business

Five focused practice areas, one shared discipline: clean integrations, repeatable automation, and architecture you can hand off to a team.

Enterprise Integration

Connect ERP, CRM, and the rest of your business platforms so data moves cleanly between them. We design durable interfaces that hide complexity from the people who use them.

  • API, event, and file-based integrations
  • Middleware and workflow orchestration
  • Identity, single sign-on, and user provisioning
  • Monitoring, alerting, and reliable retry patterns

Cloud & Network Automation

Multi-cloud infrastructure managed as code—across AWS, Azure, and GCP. We replace ticket queues with self-service provisioning, consistent guardrails, and end-to-end visibility.

  • Cloud network provisioning at scale
  • Zero-trust access onboarding and policy automation
  • Hybrid DNS and address-management synchronization
  • Migration tooling with dry-run validation and rollback

Healthcare EDI & TPA Integration

End-to-end claims, enrollment, and eligibility flows between carriers, TPAs, and benefits platforms—designed for the realities of healthcare data exchange.

  • EDI claims, enrollment, and remittance processing
  • Multi-carrier ingestion and format normalization
  • Enrollment and eligibility synchronization
  • HIPAA-aligned auditing, retention, and alerting

AI-Powered Platform Evaluation

Use AI-assisted analysis to understand how your off-the-shelf platforms are actually being used—and where lean, purpose-built solutions can deliver better fit at a fraction of the cost.

  • Feature utilization and license-waste analysis
  • Total cost of ownership modeling
  • Build-vs-buy decision frameworks
  • Phased replacement roadmaps

Process & Agentic Automation

Take repetitive work off your team's plate with intelligent automation. We design AI-assisted workflows that act on real business systems, with the right guardrails and oversight.

  • AI agents that can act on your business systems
  • Knowledge assistants grounded in your own data
  • Human-in-the-loop approvals and audit trails
  • Event-driven workflow orchestration
Proven Results

Real impact from integration & automation

Industry research consistently shows the transformative value of connecting systems, automating workflows, and leveraging AI-powered solutions.

Enterprise Integration
47%
More Efficient IT Operations

Organizations with integrated systems see nearly half their IT staff time freed for innovation vs. maintenance tasks.

Source: IDC Business Value Report
Cloud Automation
50%
Lower Operating Costs

Automated cloud infrastructure management cuts operational costs in half while reducing unplanned downtime by 69%.

Source: IDC & Nucleus Research
Healthcare EDI
75%
Transaction Cost Reduction

Electronic healthcare transactions cost up to 75% less than manual processing, with error rates dropping from 5% to under 1%.

Source: CAQH Index
Process Automation
45%
Productivity Increase

AI-powered workflow automation delivers 30-45% productivity gains in customer operations and software development.

Source: McKinsey Global Institute
$4.4T Annual value potential from AI & automation across industries
78% Faster deployment of new cloud resources with automation
$1.8M Average savings per security breach with AI/automation
AI-Powered Platform Analysis

Replace expensive COTS with custom solutions

Stop paying for bloated software you only use 20% of. Our AI-driven evaluation process analyzes your existing Commercial Off-The-Shelf platforms and identifies where targeted custom solutions can deliver the exact functionality you need—at a fraction of the cost.

1

AI Platform Analysis

We use AI to deeply analyze your current COTS platforms—usage patterns, feature utilization, integration complexity, and total cost of ownership.

2

Opportunity Identification

Our analysis reveals which features you actually use vs. pay for, identifying prime candidates for custom point solutions.

3

Custom Solution Development

We build lean, purpose-built solutions that do exactly what you need—with modern architecture, seamless integration, and dramatically lower ongoing costs.

60-80% Cost Reduction

Eliminate expensive per-seat licensing for features you don't use. Pay only for what you need.

100% Your Control

Own your solution. No vendor lock-in, no surprise price increases, no forced upgrades.

Perfect Fit Solution

Built for your exact workflow—not a one-size-fits-all compromise with workarounds.

AI-Built Rapid Delivery

Leveraging AI in development means faster delivery and lower development costs.

Tired of paying enterprise prices for features you'll never use?

Get a Free COTS Assessment
Cloud & Network Automation

Enterprise-scale infrastructure proven in production

Our platforms manage cloud infrastructure across hundreds of accounts—from multi-cloud network orchestration and zero-trust security to hybrid DNS and large-scale migrations.

Implementation Examples

Cloud Infrastructure

Multi-cloud network provisioning across AWS, Azure, and GCP

Zero Trust Networking

Automated onboarding, discovery, and directory integration

Hybrid DNS

Cloud and on-premises DNS kept in sync, with full audit history

Network Migration

Large-scale network transitions with dry-run validation and rollback

Healthcare & EDI Integration

HIPAA-compliant data exchange at scale

Our integration platforms process healthcare transactions across major carriers—from 834/837/835 EDI to data pipeline orchestration and real-time enrollment automation.

Implementation Examples

Multi-Carrier EDI

One processing pipeline across many carrier formats

Claims Processing

Claims, remittance, and TPA feed automation end to end

Enrollment Automation

Enrollment, benefit, and member eligibility synchronization

Integration Platform

Cloud-native orchestration with real-time monitoring

How We Work

A predictable path from discovery to operations

Every engagement follows the same disciplined cycle—shaped to your environment, sized to your timeline, and instrumented so you can measure progress at every step.

01

Discover

Stakeholder interviews, system inventory, data flow mapping, and risk assessment. We arrive with questions, not assumptions.

  • Current-state architecture review
  • Integration & data flow diagrams
  • Compliance & security constraints
02

Design

Right-sized target architecture with clear contracts between systems. We document tradeoffs so decisions hold up under scrutiny.

  • Target architecture & ADRs
  • API & event contracts
  • Phased delivery roadmap
03

Build

Iterative delivery with infrastructure-as-code, automated tests, and CI/CD from day one. No “throw it over the wall” handoffs.

  • Infrastructure-as-code by default
  • Automated unit & integration tests
  • Pipeline-driven deployments
04

Operate

Observability, alerting, and runbooks built in. We hand off solutions your team can confidently own—or stay engaged for managed support.

  • Dashboards & structured logs
  • Alert routing & on-call playbooks
  • Knowledge transfer & documentation
Industries We Serve

Domain expertise where integration matters most

Deep familiarity with the regulations, data formats, and operational rhythms that define each industry we work in.

Healthcare & Benefits

TPAs, carriers, and benefits administrators moving claims, eligibility, and enrollment data with HIPAA-aligned controls.

EDI X12HL7 / FHIRTPAClaims

Financial Services

Back-office automation, secure data exchange, and regulatory reporting pipelines for fintech and traditional finance.

SFTPSOC 2ReconciliationReporting

Enterprise IT

Large-scale cloud migrations, zero-trust rollouts, and platform consolidation across hundreds of accounts and business units.

Multi-CloudZero TrustMigrationGovernance

SaaS & Technology

Product teams that need to integrate with customer ecosystems, ship reliable APIs, and operate cleanly at scale.

APIsWebhooksMulti-tenantSSO

Public Sector & Education

Connecting legacy systems of record with modern services, citizen portals, and data warehouses—without ripping and replacing.

LegacySSOData WarehouseFERPA

Logistics & Operations

EDI partner onboarding, order/shipment automation, and visibility layers across transportation and supply-chain platforms.

EDI 850/856TrackingWMSERP
About Us

Meet the founder.

With two decades of experience in integration, automation, and enterprise architecture, I turn complex connectivity challenges into seamless solutions that scale.

Sean McLaughlin

Sean McLaughlin

Founder & Solution Architect

I connect systems that weren't designed to talk to each other. Whether it's cloud infrastructure, healthcare EDI, or enterprise platforms—the core challenge is always the same: making disparate technologies work together seamlessly.

My approach combines deep integration expertise with AI-powered automation to eliminate manual processes and build solutions that scale. From zero-trust network integration to HIPAA-compliant claims processing pipelines, I architect end-to-end workflows that transform how organizations operate.

Common Questions

Things people ask before reaching out

Straight answers to the questions that come up early in most conversations. Don’t see yours? Send a note and we’ll respond in plain English.

What size engagements do you take on?

From focused two-week assessments and proofs of concept to multi-quarter platform builds. Most clients start with a small scoped piece so we can prove value before committing to the larger roadmap.

Do you write code, or just architect?

Both. The architecture we deliver is grounded in code we’ve actually shipped, in modern languages and cloud-native services. We don’t hand off designs we wouldn’t implement ourselves.

How do you handle compliance and security?

HIPAA-aligned controls for healthcare workloads, least-privilege IAM by default, encryption in transit and at rest, audit logging, and zero-trust network patterns. We map controls to your existing framework (HIPAA, SOC 2, NIST) rather than inventing a new one.

Will my team be able to maintain what you build?

Yes—that’s the goal. Everything ships with infrastructure-as-code, automated tests, structured logs, runbooks, and a knowledge-transfer block at the end of the engagement. Optional retainers are available if you’d rather we keep operating it.

Do you work with our existing vendors and platforms?

Almost always. The whole point of integration is meeting systems where they live. We routinely connect with leading CRM, HR, ITSM, networking, security, and cloud platforms—plus a long list of carrier and TPA systems.

Where are you located, and do you work remotely?

Headquartered in Bel Air, Maryland with clients across the U.S. Engagements are remote-first with on-site visits when the work calls for it.

Get in Touch

Ready to connect?

Let's discuss how we can solve your integration challenges.

info@resoluteconcepts.com (410) 402-5794
Think Tank Cowork
16 Bel Air South Parkway, Bel Air, MD 21015

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