Integration & Automation Specialists

We make systems work together

One focus. One expertise. We connect your technology—from enterprise applications and B2B/EDI transactions to cloud infrastructure and zero-trust networks—automate your processes, and deploy a senior engineer into your team to get it running in production.

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20+ Years in integration & architecture
500+ Cloud accounts under automation
3 Hyperscalers (AWS · Azure · GCP)
HIPAA Compliant healthcare pipelines
What We Do

Connecting the pieces that drive your business

Six focused practice areas, one way of working: embedded with your team, clean integrations, repeatable automation, and architecture you can hand off.

Forward Deployed Engineering

Embed a senior engineer in your business. I work inside your systems and alongside your team to take a problem from "nobody owns this" to running in production—then hand it off clean.

  • Embedded with operations, finance, and IT—not just the project office
  • Production code in your repos and your cloud from week one
  • Build-vs-buy analysis and COTS replacement with purpose-built tools
  • Weekly stakeholder reporting and knowledge transfer built in

Enterprise Integration

Connect ERP, CRM, and the rest of your business platforms so data moves cleanly between them. We design durable interfaces that hide complexity from the people who use them.

  • API, event, and file-based integrations
  • Middleware and workflow orchestration
  • Identity, single sign-on, and user provisioning
  • Monitoring, alerting, and reliable retry patterns

Cloud & Network Automation

Multi-cloud infrastructure managed as code—across AWS, Azure, and GCP. We replace ticket queues with self-service provisioning, consistent guardrails, and end-to-end visibility.

  • Cloud network provisioning at scale
  • Zero-trust access onboarding and policy automation
  • Hybrid DNS and address-management synchronization
  • Migration tooling with dry-run validation and rollback

Healthcare EDI & TPA Integration

End-to-end claims, enrollment, and eligibility flows between carriers, TPAs, and benefits platforms—designed for the realities of healthcare data exchange.

  • EDI claims, enrollment, and remittance processing
  • Multi-carrier ingestion and format normalization
  • Enrollment and eligibility synchronization
  • HIPAA-aligned auditing, retention, and alerting

Reverse Engineering & System Archaeology

Inherited something nobody can explain? We take apart undocumented applications, black-box vendor integrations, and code left behind by people who have long since moved on—then hand you back a clear picture of how it actually works.

  • Legacy and undocumented system analysis
  • Black-box API, file format, and protocol decoding
  • Data model and business-rule recovery
  • Diagrams, documentation, and a safe path forward

Workflow & Agentic Automation

Take repetitive work off your team's plate. We design automated workflows—including AI-assisted agents where they earn their place—that act on real business systems with the right guardrails and oversight.

  • Agents that can act on your business systems, with approvals
  • Knowledge assistants grounded in your own data
  • Human-in-the-loop approvals and audit trails
  • Event-driven workflow orchestration
Delivery Record

Built and running in production

Not industry averages or analyst projections. This is what has been designed, built, and put into production.

Healthcare Integration
25+
Carrier & TPA Formats

Every carrier sends data its own way. Each format is normalized to a single canonical schema, so everything downstream sees one consistent shape.

Healthcare EDI
837
Plus 835, 277 & Eligibility

837I and 837P parsed inbound, 835 remittance and 277 claim status generated outbound, with eligibility and acknowledgment handling around them.

Cloud & Network Automation
500+
Cloud Accounts Automated

Account onboarding, zero-trust network integration, and hybrid DNS managed as infrastructure-as-code across three hyperscalers.

Compliance & Handling
HIPAA
Aligned Pipelines

PHI handled under least-privilege access, encrypted transport including PGP, and an audit trail on every transaction that moves.

20+ Years building integration systems that run unattended
3 Hyperscalers under a single infrastructure-as-code model
1 Canonical schema every carrier format resolves to
Forward Deployed Engineering

An engineer embedded in your business—not a vendor on a call

A Forward Deployed Engineer works inside your operation: your systems, your data, your team, your deadlines. I've spent twenty years doing exactly that across healthcare benefits, enterprise cloud, and EDI—showing up, learning how the business actually runs, and shipping working software into production while the problem is still fresh. No layers of account management. No handoff to someone who wasn't in the room.

1

Embed

The first weeks are spent with the people who do the work—operations, finance, IT. I map the systems, read the code nobody owns, and reverse engineer what the documentation left out.

2

Ship

Working software goes into production early—in your repos, on your cloud, under your controls. Weekly demos and stakeholder status keep progress visible and course corrections cheap.

3

Transfer

Everything ships with infrastructure-as-code, tests, runbooks, and knowledge transfer. Your team owns it when I step out—or I stay on retainer. Your call.

Week 1 First Production Commit

Momentum from day one—not a discovery deck you wait a quarter to act on.

Yours Repos, Cloud & Data

Nothing lives in my environment. Code, pipelines, and infrastructure are in your accounts from the first commit.

20+ yrs Domain Fluency

Healthcare benefits, claims & EDI, multi-cloud networking, financial back office. I speak the business, not just the stack.

AI-Accelerated Senior Judgment, Faster

I use AI tooling to move faster on code, analysis, and documentation—with an experienced engineer deciding what ships.

Have a problem that's been stuck between IT and the business for too long?

Talk About a Deployment
Cloud & Network Automation

Enterprise-scale infrastructure proven in production

Our platforms manage cloud infrastructure across hundreds of accounts—from multi-cloud network orchestration and zero-trust security to hybrid DNS and large-scale migrations.

Implementation Examples

Cloud Infrastructure

Multi-cloud network provisioning across AWS, Azure, and GCP

Zero Trust Networking

Automated onboarding, discovery, and directory integration

Hybrid DNS

Cloud and on-premises DNS kept in sync, with full audit history

Network Migration

Large-scale network transitions with dry-run validation and rollback

Healthcare & EDI Integration

HIPAA-compliant data exchange at scale

Our integration platforms process healthcare transactions across major carriers—from 834/837/835 EDI to data pipeline orchestration and real-time enrollment automation.

Implementation Examples

Multi-Carrier EDI

One processing pipeline across many carrier formats

Claims Processing

Claims, remittance, and TPA feed automation end to end

Enrollment Automation

Enrollment, benefit, and member eligibility synchronization

Integration Platform

Cloud-native orchestration with real-time monitoring

How We Work

A predictable path from discovery to operations

Every engagement follows the same disciplined cycle—shaped to your environment, sized to your timeline, and instrumented so you can measure progress at every step.

01

Discover

Stakeholder interviews, system inventory, data flow mapping, and risk assessment. When the documentation is missing, we reverse engineer the system until the picture is complete.

  • Current-state architecture review
  • Reverse engineering of undocumented systems
  • Integration & data flow diagrams
  • Compliance & security constraints
02

Design

Right-sized target architecture with clear contracts between systems. We document tradeoffs so decisions hold up under scrutiny.

  • Target architecture & ADRs
  • API & event contracts
  • Phased delivery roadmap
03

Build

Iterative delivery with infrastructure-as-code, automated tests, and CI/CD from day one. No “throw it over the wall” handoffs.

  • Infrastructure-as-code by default
  • Automated unit & integration tests
  • Pipeline-driven deployments
04

Operate

Observability, alerting, and runbooks built in. We hand off solutions your team can confidently own—or stay engaged for managed support.

  • Dashboards & structured logs
  • Alert routing & on-call playbooks
  • Knowledge transfer & documentation
Industries We Serve

Domain expertise where integration matters most

Domain depth earned by being deployed inside these industries—the regulations, data formats, and operational rhythms that define how the work actually gets done.

Healthcare & Benefits

TPAs, carriers, and benefits administrators moving claims, eligibility, and enrollment data with HIPAA-aligned controls.

EDI X12HL7 / FHIRTPAClaims

Financial Services

Back-office automation, secure data exchange, and regulatory reporting pipelines for fintech and traditional finance.

SFTPSOC 2ReconciliationReporting

Enterprise IT

Large-scale cloud migrations, zero-trust rollouts, and platform consolidation across hundreds of accounts and business units.

Multi-CloudZero TrustMigrationGovernance

SaaS & Technology

Product teams that need to integrate with customer ecosystems, ship reliable APIs, and operate cleanly at scale.

APIsWebhooksMulti-tenantSSO

Public Sector & Education

Connecting legacy systems of record with modern services, citizen portals, and data warehouses—without ripping and replacing.

LegacySSOData WarehouseFERPA

Logistics & Operations

EDI partner onboarding, order/shipment automation, and visibility layers across transportation and supply-chain platforms.

EDI 850/856TrackingWMSERP
About Us

Meet the founder.

With two decades of experience in integration, automation, and enterprise architecture, I turn complex connectivity challenges into seamless solutions that scale.

Sean McLaughlin

Sean McLaughlin

President & Solution Architect

I connect systems that weren't designed to talk to each other. Whether it's cloud infrastructure, healthcare EDI, or enterprise platforms—the core challenge is always the same: making disparate technologies work together seamlessly.

I work as a forward deployed engineer: embedded with your team, inside your systems, shipping to production rather than handing over slide decks. I use AI tooling to move faster, but the judgment about what to build—and what not to—comes from twenty years inside healthcare, cloud, and enterprise environments. From zero-trust network integration to HIPAA-compliant claims processing pipelines, I architect and build end-to-end workflows that transform how organizations operate.

Common Questions

Things people ask before reaching out

Straight answers to the questions that come up early in most conversations. Don’t see yours? Send a note and we’ll respond in plain English.

What does “forward deployed engineer” actually mean here?

It means I work inside your business rather than beside it. I sit with the people who own the process, work in your systems and your cloud accounts, and ship production code while learning how things really run. You get a senior engineer who understands the domain—not a requirements document that travels to a team who has never met you.

What size engagements do you take on?

From focused two-week assessments and proofs of concept to multi-quarter platform builds. Most clients start with a small scoped piece so we can prove value before committing to the larger roadmap.

Do you write code, or just architect?

Both. The architecture we deliver is grounded in code we’ve actually shipped, in modern languages and cloud-native services. We don’t hand off designs we wouldn’t implement ourselves.

How do you handle compliance and security?

HIPAA-aligned controls for healthcare workloads, least-privilege IAM by default, encryption in transit and at rest, audit logging, and zero-trust network patterns. We map controls to your existing framework (HIPAA, SOC 2, NIST) rather than inventing a new one.

Will my team be able to maintain what you build?

Yes—that’s the goal. Everything ships with infrastructure-as-code, automated tests, structured logs, runbooks, and a knowledge-transfer block at the end of the engagement. Optional retainers are available if you’d rather we keep operating it.

We inherited a system nobody here understands. Can you still help?

That’s one of our favorite starting points. No documentation, no original developer, a vendor who won’t explain the file format—we work backward from what the system actually does. Expect a readable map of the data flows, business rules, and integration points before anyone proposes changing a line of it.

Do you work with our existing vendors and platforms?

Almost always. The whole point of integration is meeting systems where they live. We routinely connect with leading CRM, HR, ITSM, networking, security, and cloud platforms—plus a long list of carrier and TPA systems.

Where are you located, and do you work remotely?

Headquartered in Bel Air, Maryland with clients across the U.S. Engagements are remote-first with on-site visits when the work calls for it.

Get in Touch

Ready to connect?

Let's discuss how we can solve your integration challenges.

info@resoluteconcepts.com (410) 402-5794
Think Tank Cowork
16 Bel Air South Parkway, Bel Air, MD 21015

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